Nodejs Developer

Responsibilities

• As a Junior Amazon Connect Developer, you will assist in designing, developing, and maintaining cloud-based contact center solutions using Amazon Connect and its associated AWS services.
• You will work closely with senior developers, architects, and business stakeholders to implement scalable and efficient customer engagement systems.
• Build and maintain voice and chat contact flows using Amazon Connect.
• Implement custom logic using AWS Lambda functions (Node.js, Python, or Java).
• Integrate Amazon Lex for chatbot capabilities.
• Support integration with third-party platforms like Salesforce or ServiceNow.
• Configure routing profiles, queues, and user hierarchies.
• Optimize call flows and system performance based on analytics and feedback.
• Use CloudWatch for logging and monitoring.
• Troubleshoot issues and ensure high availability of contact center services.
• Maintain technical documentation for flows and integrations.
• Collaborate with cross-functional teams including QA, DevOps, and business analysts.

Skills

• Experience: 2-4 years
• Note: We are looking for a candidate with strong experience in Node.js, AWS, and Python, who is also very hands-on.
• Connect Amazon Connect with backend systems using APIs and AWS services (S3, DynamoDB, API Gateway)
• 1–3 years of experience in software development or cloud engineering
• Familiarity with AWS Lambda, Amazon Lex, Amazon S3, DynamoDB, and API Gateway
• Basic understanding of JavaScript/TypeScript, Python, or Node.js
• Exposure to CI/CD pipelines, Git, and Infrastructure as Code (CloudFormation or CDK)
• Strong problem-solving and communication skills
• Willing to train a strong candidate on Amazon Connect

Benefits

• 💼 Experience: 2-4 years
• 💡 Note: We are looking for a candidate with strong experience in Node.js, AWS, and Python, who is also very hands-on
• 🛠 Connect Amazon Connect with backend systems using APIs and AWS services (S3, DynamoDB, API Gateway)
• 🧰 1–3 years of experience in software development or cloud engineering
• 📦 Familiarity with AWS Lambda, Amazon Lex, Amazon S3, DynamoDB, and API Gateway
• 🖥 Basic understanding of JavaScript/TypeScript, Python, or Node.js
• 🚀 Exposure to CI/CD pipelines, Git, and Infrastructure as Code (CloudFormation or CDK)
• 🔍 Strong problem-solving and communication skills
• 🎓 Willing to train a strong candidate on Amazon Connect